Terms & Conditions

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. The Alkalol Company reserves the right to make changes to this site and these terms and conditions at any time.

Site Content

This site contains images, illustrations, photographs, trademarks, designs and text, collectively referred to as content. This content is the property and intellectual property of The Alkalol Company, its affiliates, subsidiaries, and the manufacturers listed. The content may not be copied or altered. The content may be protected by copyright or trademark, and may not be reproduced in any way. Any attempt or act to do so is subject to the laws and jurisdictions that protect such an act. The Alkalol Company offers all products on this site for Internet purchase. All prices, descriptions, pictures, content, availability and inventory are subject to change at any time. The Alkalol Company is not responsible for any inaccuracies of prices, descriptions, pictures, typographical or photographic errors in content. Prices, descriptions, pictures and content are subject to change at any time and without notice. The Alkalol Company reserves the right to limit and or refuse sales at its own discretion.

Returns and Refunds

We want you to have a positive experience when buying from The Alkalol Company. We guarantee the quality of all of our products. If you are unsatisfied with a product for any reason, simply notify us of the problem within 7 days of delivery. (The Alkalol Company does not accept returns beyond 7 days after delivery, so it is important that you inspect all items upon receipt.) We will then either replace the product or issue you a refund for the product, at our discretion. You will be required to return such products, unused; however if the return is due to our error or to a damaged or defective product, we will pay shipping costs to return the product. Items that are deemed undeliverable, refused delivery or returned to sender will incur shipping and handling charges both ways to cover the freight costs incurred in good faith to ship the product to you per the information provided. If you cancel an order you may incur charges to cover the cost of work that already has been done on the order.

Delivery Time

Orders that include stock items only, generally ship within 36 business hours. Although custom orders often ship more quickly, please plan on approximately two weeks turn-around time for custom orders. Custom orders may take longer during extremely busy periods.

Site Links

We may have links to or from other sites. Users of this website understand and agree that they use these links at their own risk. We are not responsible for any content within any link on the site. Users agree that The Alkalol Company offers no guarantees as regards content, accuracy, legality or offensiveness related to any link on this site. Users of The Alkalol Company agree that they will not hold The Alkalol Company, its affiliates, subsidiaries or employees responsible, or bring any claim against them for damages or losses resulting from a link to another site.

Payment

In return for use of our services or the purchase of products from The Alkalol Company, you agree to pay all fees and charges as posted on the The Alkalol Company website. The Alkalol Company will bill your credit card, and that credit card number, which you provide for payment. You agree and allow The Alkalol Company to take any commercially available actions to validate your credit card. You understand and agree that, if timely payment of all amounts due for any services which you have agreed to purchase is not received, The Alkalol Company may, in its sole discretion, restrict or terminate your use of the The Alkalol Company service. If you dispute a credit card purchase or if your payment of any kind is returned to The Alkalol Company by the issuing bank for any reason, after receipt of products or services provided by The Alkalol Company, you agree to pay The Alkalol Company for such products and or services plus an additional processing fee of fifty dollars. Outstanding balances will incur interest at the rate of two percent per month until paid in full.

Shipping

Although many real estate professionals don’t really think about it, shipping makes up a significant portion of the cost of their signs. Some sign companies don’t include shipping on their invoices – shipping is charged separately by a third party, so the consumer never has a convenient opportunity to put the cost together and compare different vendors based on total costs. Some sign companies even charge separately for shipping and handling. At The Alkalol Company there are no hidden costs. Your shipping charges are on your invoice, and available to you when you order. There are no separate handling charges. Our customers across the country enjoy professional, courteous delivery through UPS. Your shipping charges are clearly stated on your invoice, with no additional or hidden costs. Orders are shipped UPS Ground unless otherwise specified by the customer. Price quotes for other types of shipment are available upon request.

Questions

Should you have any questions about our products or services, shipping, returning a product, refunds, etc, please contact us at info@alkalolcompany.com. Thank you for shopping with us. We hope that we perform to your expectations and hope that you will refer us to your colleagues. Your comment and suggestions are always welcome – please Contact us.